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Welcome to Top People USA Recruitment Firm!
We are specialized recruiters who focus on Mining and Engineering, IT Recruitment and Healthcare Staffing. Top People USA works with organizations worldwide. Our North American office is located in Nashville, Tennessee in the United States, while our Asia Pacific office is located in Brisbane, Queensland in Australia. Whether you are looking for permanent or temporary staff, we provide quality candidates – not stacks of resumes. Our priority is to send you potential employees. We do not hide our fees on contracting and temporary staffing candidates, and we are transparent about our profits, so there are no surprises when it comes to working with us. We make this commitment because we are serious about building a trusting relationship.
We’re a Top Tier IT Recruitment Nashville Firm…
At Top People USA, we pride ourselves on our consultants’ in-depth knowledge of the marketplace. Our owner has specialized experience in IT software languages, WAN/LAN Engineering, help desk support, project management, network development, solution selling, pre-sales and distribution. We pride ourselves on maintaining strong industry network ties because we strive to recruit both locally and nationally. As IT recruiters, we surpass other area recruiters because of our technical understanding, and our contacts allow us to search for hard-to-find technical expertise both domestically (USA) and internationally.
A Reputable Healthcare Recruiter…
We have also earned a great reputation in Healthcare Staffing by delivering quality physical and occupational therapists, nurse managers, practitioners, and more. Our candidates have helped meet a diverse range of needs for our clients. As a company active in the healthcare recruiting industry for years, we partner with clients across a wide variety of professional medical establishments including hospitals, private clinics, surgery centers, nursing homes and more. Top People USA would like the opportunity to prove ourselves and become your healthcare staffing partner. Contact us today to get the conversation started.
And a Specialized Mining & Engineering Recruiter…
Along with Healthcare and IT positions, we also recruit for Mining and Engineering positions. Some of these positions include mechanical, electrical, manufacturing, and civil engineering specializations. We have considerable expertise in expatriate recruitment which includes a deep rooted understanding of the management of global operations, cross-cultural management sensitivity, challenges of work in remote locations, & lengthy family separation. A career in the mining and engineering industries can present many challenges; therefore, we work very closely with our clients and candidates to understand their particular needs. As with any job placement, it is imperative that we invest time to understand the client’s operational culture.
All Under One Roof!
Whatever your specific business needs may be, you can count on us to work closely with you to get the right candidates in your door. Our desire is to establish a long-term relationship with your business. By combining personal service to clients and candidates, complete with transparent financial information, we cultivate trust with our partners. We welcome the opportunity to discuss your staffing solutions – whether it’s for IT Recruitment, Healthcare Staffing, or Mining and Engineering.
Plus, We Guarantee Our Candidates!
We offer a replacement guarantee relevant to the seniority of the position on all candidates. We try to ensure that our work is thorough and that the guarantee will not be needed, but we recognize that no selection method can be flawless and therefore we offer a guarantee period in order to minimize your risk and create confidence in your partnership with us. We minimize the risk of the need to enact a guarantee by 1.) utilizing our main selection tool; which is behavioral interviewing, by discussing candidate behavior from their previous employment 2.) thoroughly checking references and creating reports for our clients 3.) requesting to sit in with clients on interviews to ensure consistency and 4.) communicating regularly with both clients and candidates even before/after the mention of a guarantee.
A: TOP People USA invests time to understand your company in order to develop a relationship based on mutual respect and trust. This approach assists us in identifying the best recruitment and selection techniques to meet your needs and time frames. It is essential that we understand your requirements, culture, and objectives to complete our job successfully.
A: We do not hide our fees on contracting and temporary staffing candidates, and we are transparent about our profits. For example, if you pay us $70hr and we pay the contractor/temporary candidate $50hr, we break down the $20 so you know the cost associated with that candidate. Many of our clients say that nobody ever does this. As with a permanent placement, you should know where every dollar goes. We make this commitment because we are serious about building a trusting relationship.
Q: What guarantee policies do you have in place?
A: We offer a guarantee period between 3 – 12 months depending on the position and required skills.
Q: How do you find your candidates?
A: We employ various methods including:
- Speaking to our current or previous candidates.
- Connecting with our contacts through our industry networks.
- Searching databases that we have access to.
- Advertising through the web.
Q: What are your expectations of your clients?
A: Communication is the key! We cannot emphasize this enough. The more time we spend with you in the beginning, the better our results will be in the present and future.
We need to understand why you reject proposed candidates. We must hear your feedback, good or bad, so we can learn and improve our selection and interview process.
Keep us updated and move as quickly as possible with your hiring decisions. Remember, good candidates are hard to find and are likely considering multiple opportunities. Delaying may cause them to lose interest and confidence in the business. If candidates do not perceive you are advancing the process, the candidate will move to other opportunities. When a client does not take action within a reasonable time frame, they almost always lose good candidates.
Q: Why do I pay differently on a retained versus a contingent invoice?
A: Retained invoice – The client pays 30% of the estimated recruitment fee up front, then pays another 30% when a candidate short-list is presented, and pays the final balance once a candidate has been placed with the company.
Contingent invoice – The client only pays upon successful placement of a candidate.
Q: What is the benefit in selecting a retained agreement?
A: You probably have heard that the “retained” option will give you a greater commitment from a recruiter. Top People USA is committed to any search you assign to us, whatever invoice method we agree upon. The primary benefits in a retained assignment are less costs and your payments are spread out over installments.
Q: Do you headhunt my staff?
A: ABSOLUTELY NOT – this would destroy our relationship and trust.
Q: Will you inform us if one of our staff applies to one of your advertisements?
A: No, we have an obligation to keep that staff member’s status and information confidential. However, your staff member will be informed that you are one of our clients. Then they can decide if they want to proceed.
Q: What process methods do you employ?
A: We guarantee you will NEVER receive a stack of resumes – only potential employees. Our processes include behavioral interviewing, reference checking and an agreed guarantee period.
Q: We are using 5 or more other agencies. Is TOP People USA ok with this?
A: Do you really have the time and energy to work with five or more agencies? When you involve that many it greatly affects the focus and quality of the selection process. We need your time to communicate with us during the overall process. Top People USA requires a commitment from our clients but does not require exclusivity.